Frequently Asked Questions
Straight answers about pricing, holding your gold, delivery and collection.
GBA Gold uses the Malaysian market price from 9:00 a.m. to 5:00 p.m. After Malaysian market hours, pricing continues based on the International Spot Gold price and the USD/MYR exchange rate, allowing GBA Gold prices to remain updated around the clock.
GBA Gold encourages customers to acquire real physical gold. The gold can be sold at any time, or customers may choose to hold it as a long-term asset while retaining its value.
Yes. We encourage customers to keep their physical gold as a long-term asset holding.
Yes. GBA Gold can hold your gold if you are an active individual customer who regularly buys and sells gold.
Delivery by a safe and insured courier may take up to 5 working days. Alternatively, you may arrange to collect your gold directly from a GBA Gold officer at a mutually agreed time.
Yes. GBA Gold is able to offer competitive pricing because it does not operate using an MLM or agent-commission-based business model. Our business model is focused on serving individuals, institutions and organisations that wish to buy or sell gold for either short-term or long-term purposes.